Comments
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Absolutely true @BWC Michael! :D Let me talk to my supervisor about her preference for next steps. Thank you again for all your help!
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Hi Michael @BWC , thanks for looking into this. Unfortunately, it looks like Cloud Backup is not available for firmware below v6.5. Is it by chance possible to run a manual Local Backup from Safe Mode? If so I would very much appreciate hearing more about it. Thank you again!
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Thank you @BWC and @SonicAdmin80 for your insights. I haven't tried rebooting yet but here's what I'm seeing from SafeMode: I am offered two firmware download options: a) Current firmware (which I assume includes current settings) <--- I have downloaded this file, 6.2.3.1-19n b) Current firmware with Factory Default…